Privacy policy
Updated November 1, 2026.
What we collect
Device information: your web browser, IP address, time zone and some of the cookies installed on your device.
Browsing information: the individual web pages you view, which websites or search terms referred you to the site, and how you interact with it.
Contact details: your name, email address, phone number and move date, when you contact us or ask about a tour.
How we use it
When in line with the preferences you have shared with us, we provide you with information or advertising related to our products or services.
We use device information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the site.
Sharing your personal information
We share your personal information with third parties to help us use it as described above, and with the services listed in this policy. We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do Not Track
We do not alter this site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise this right, contact us using the details below.
If you are a European resident, we note that we process your information to pursue our legitimate business interests listed above, and that your information will be transferred outside of Europe, including to the United States.
Data retention
When you give us your personal information on the site, we keep it for our records unless and until you ask us to delete it. Data that has been removed stays in archives for up to 30 days and is then removed automatically.
Minors
The site is not intended for individuals under the age of 16. If you are under sixteen, you must ask your parent or guardian before you email the site or request that we send you any information.
Unsubscribe from our mailings and emails
To unsubscribe from our mailings or emails, click unsubscribe at the bottom of any email, or contact us using the details below.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, call us at (256) 795-2678 or use the contact page.
Services and hosts
Each service below receives your IP address and browser details when your browser contacts it, as any website does.
| Service | Host | Purpose | When |
|---|---|---|---|
| Cloudflare | arizaresearch.com | Hosts this site and records standard request logs. | Every page |
| SightMap (Engrain) | sightmap.com | Supplies apartment availability and pricing. | When the site loads availability |
| Knock | doorway-api.knockrentals.com | Receives tour requests and contact messages, and supplies open tour times. | When you book a tour or send a message |
| RealPage online leasing | 8820986.onlineleasing.realpage.com | Runs the rental application. | When you follow an Apply link |
| ActiveBuilding resident portal | arizaoakwood.activebuilding.com | The resident portal, where residents tell us what they need or give feedback. | When you follow the Resident Portal link |
| PanoSkin | viewer.panoskin.com | Hosts the virtual tours. | When you open a tour |
| OpenFreeMap | tiles.openfreemap.org | Map tiles, map fonts and style data on the Neighborhood page. | On the Neighborhood page |
| Google Maps | www.google.com | Directions. | When you follow a directions link |
| Instagram and Facebook | www.instagram.com, www.facebook.com | Our social pages. | When you follow a link |
| Kiara | www.meetkiara.ai | The company that built this site. | When you follow the Powered by Kiara link |
Your choices
To ask what information we hold about you, correct it or have it deleted, email arizaoakwood-w@m.knck.io, call (256) 795-2678, or write to Ariza Research, 5771 Oakwood Rd NW, Huntsville, AL 35806.
Changes
If this policy changes, the date at the top of this page changes with it.